Cross-border returns.
Bring the cargo back.

Send the product description, supplier locations, expected arrival dates and estimated storage period. Include carton counts, packed weights and dimensions, plus any requested inspection or packing work. Confirm cargo acceptance, the receiving address and charges before instructing suppliers to deliver.

Treat the supplier’s code as a starting point for review. Provide the product’s materials, function, model and intended use to the appointed broker. The Harmonized System is shared at six digits, but destination tariffs may add further digits and requirements. Confirm the code applicable to the importing country before filing. If classification remains uncertain, ask the broker or customs authority about an advance ruling where available.

Coverage depends on the insurer’s acceptance and the policy wording. Review the insured goods, route, value, period of transit, deductible and exclusions before agreeing to cover. Delay-related losses or unsuitable packing may be excluded; ask the insurer or insurance intermediary to explain the terms offered. A freight booking is not evidence that insurance is in force. Keep the policy confirmation, packing records and condition photographs, and follow the stated notification and claims procedure.

Customs authorities determine release and may request further documents or examine a shipment. Preparation can address missing or inconsistent information, but it cannot guarantee approval or a fixed clearance time. Before dispatch, confirm the importer, filing party and contact responsible for responding to queries. Ask how inspection, handling, storage and delivery changes will be approved if a hold occurs.

Not automatically. Under Incoterms® 2020 DDP and DAP, delivery takes place with the goods on the arriving vehicle, ready for unloading. The buyer normally handles unloading. A separate transport quotation may include additional handling only when this is expressly agreed. Before booking, confirm whether the receiving site has a loading dock, forklift and staff available. Tell VG Shipping about tail-lift requirements, restricted vehicle access, appointment windows or inside-delivery needs. Ask for the accepted handling scope and any related charges to be stated in the quotation.

Under Incoterms® 2020, both DDP and DAP place delivery at the named destination, with the goods on the arriving vehicle ready for unloading. Under DDP, the seller handles import clearance and pays applicable import duties and taxes. Under DAP, those import responsibilities belong to the buyer. Confirm the named place, importer eligibility and quotation inclusions before booking. DDP arrangements must be checked against the destination’s local requirements; the term alone does not confirm that a particular cargo or route can be accepted.